Privacy Policy

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in line with UK GDPR.

Information We Collect

When you place an order, contact us, or browse our website, we may collect:

• Your name
• Delivery and billing addresses
• Email address
• Contact details required to fulfil your order

Payment details are processed securely by our payment providers and are not stored by us.

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate with you about your purchase
• Provide customer support
• Meet legal and accounting obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

• Contract – to fulfil your order
• Legal obligation – for accounting and tax purposes
• Legitimate interests – to manage and improve our business

Sharing Your Information

We only share your data where necessary to operate our business, including with:

• Shopify (our ecommerce platform)
• Payment processors
• Delivery partners

These providers only receive the information needed to perform their services and are required to protect your data.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your order
• Comply with legal obligations
• Resolve disputes

When data is no longer required, it is securely deleted.

Cookies

Our website uses cookies to ensure it functions correctly and provides the best user experience. You can control or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to or restrict certain processing

To exercise your rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch with us.